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IT Administrator ServiceNow

Reference Number:  2344
Contract Type:  Temporary
Working Time:  Full-Time

Hannover Re - with around 3,900 employees at locations all over the world. Our strength? Connecting Power: We rely on each other. As a reinsurer, we protect customers in the event of a claim. This requires customised, innovative solutions. Solutions that worked yesterday may be outdated tomorrow. We challenge ourselves and continuously optimise our services, advice and products. All this makes us one of the leading and most profitable reinsurance groups in the world and a reliable employer.

Let's connect: If you want to experience how things are done in the IT Service Management & Automation team at our headquarters in Hannover / Germany, join us on a temporary basis for 24 months, commencing at the earliest possible date as an IT Administrator ServiceNow. 

 

ServiceNow is a platform that we use to digitalise and automate recurring tasks and processes - such as IT requests, approvals and orders. This allows teams to work together more efficiently and have more time for the important things.

You can look forward to

  • You will set up ServiceNow, maintain the platform and develop it further
  • You help to keep the system up to date (e.g. through regular updates & upgrades) and take care of system integrations
  • You automate IT and business processes to simplify day-to-day work
  • If something doesn't work, you look for the error and find a solution
  • You support colleagues from the specialist departments if they have questions about the system
  • You create simple instructions and training documents

You come equipped with

  • Completed studies in (business) informatics, engineering or a comparable qualification
  • Knowledge of JavaScript, Angular JS, HTML5 and CSS
  • Experience in the administration and configuration of ServiceNow, as well as with ServiceNow modules such as Incident, Problem, Change or CMDB desirable
  • Basic understanding of ITIL processes and IT service management
  • Analytical and solution-orientated mindset
  • German and English at a business fluent level, in combination with strong communication skills

Don't meet all the requirements? No problem, we look forward to receiving your application!

 

We offer you

  • Flexibility: A hybrid work model with flexible working hours and 30 days of annual leave
  • Work Abroad: Up to 20 days a year within the EU Member States, Iceland, Liechtenstein, Norway and Switzerland
  • Financial Benefits: Company pension scheme, employee shares at favourable conditions, vacation and Christmas allowances as well as financial participation in the company's success 
  • Worry-free Relocation: Wrap-around (financial) support for your accommodation search and relocation to Hannover 
  • Lifelong Learning: Innovative programme of further training, including e-learning, specialist seminars, soft skills training, language courses, opportunities for work shadowing in other departments
  • Healthy Work Environment: Cooperation with the fitness studio Daily Fitness (also for family members), ergonomic workstations, outstanding canteen with rich selection of regional dishes ranging from vegan to hearty made with organic ingredients 
  • Corporate Benefits: Discounts on products and services from well-known vendors (including travel, fashion and technology)
  • Individual Family Support: Company daycare facility and free, anonymous external counselling on personal, professional and psychological matters
  • Mobility: Ease of mobility with a free pass on local public transport (Deutschlandticket), free parking and electric charging stations for cars and bikes
  • Connecting Power: Together we enjoy parties, team events and internal networking activities

 

We are #somewhatdifferent – people with their own stories, experiences, and career paths. Everyone is welcome! Apply with just one click on the „Apply now“-button and become part of our diverse team! We'd love to hear about your skills and experiences. No need to upload a photo – it won't impact your application.

 

More on our work environment, your entry opportunities and development prospects can be found at www.hannover-re.com/en/career.

 

Engel Schiemann | Hannover Re | personnel@hannover-re.com 

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