Junior Reinsurance Technician

Duties & Responsibilities:

• Processing of reinsurance accounts, including:
  • Data entry to the Company’s policy and claims administration system;
  • Preparation of treaty claims statements for settlements ;
  • Input of financial entries into the Company’s treaty accounting system.
• Ensuring that all claim settlement requests processed are financially valid, are of an appropriate data quality, are claimed in accordance with treaty terms, and settled within stated service standards.
• Support the Reinsurance Operations team in the administration of a portfolio of clients, ensuring all claims and policy data provided by the clients adhere to the agreed treaty terms and conditions, including data quality and service standards.
• Maintain quality and consistency of process standards and operational controls.
• Develop and maintain good relations with colleagues across the business.
• Maintain good relationships with clients.
• Participate in work-based projects to improve operational processes and data quality
• Perform ad-hoc administrative tasks to support the team.

About You:

Qualifications Required:

• Level 3 qualifications (A-Levels, BTEC, or equivalent).
• GCSE's Grades 9 - 4 (or equivalent)

Experience:

• No prior work experience required (ideal for school leavers or career starters).
• Proficient in all Microsoft Office applications, particularly Excel. 

Skills:

• Strong numeracy and analytical skills.
• Effective written and verbal communication.
• Attention to detail and data accuracy.
• Inquisitive and analytical mindset and a natural problem solver.
• Organised, proactive, and able to manage time effectively.
• Growth mindset with a focus on continued self-development.

Person Specification:

Communicating and Influencing
Excellent negotiation skills and demonstrated capacity to influence decisions and manage relationships with key stakeholders both in HLRUK (Senior Management team) and across the Group. Adapts communication style depending on audience. 

Problem solving
Ability to break down complex issues and identify trends, patterns and interdependencies. Pragmatic approach to assessing risks when developing solutions.

Delivery and Accountability
Accountable for individual and team deliveries to support the overall Branch objectives. Creates an environment where challenge is expected and encouraged and holds individuals accountable for same. Efficient and responsive ensuring deadlines are met.
 

Innovation and Continuous Improvement
Creates an environment where new ideas and solutions are encouraged. Continuously strives for process improvement.

Developing Capability and Knowledge Sharing
Actively develops and enables the team acting as a role model and mentor.

Customer Focus
Develops a deep understanding of the complexities of the customer business in order to implement ideas and technical expertise. Ensures that customer feedback is actioned and customer satisfaction maintained.

Team Player 
Focuses on building and maintaining a positive team culture and developing cross-functional relationships. Embraces diversity of thought, ideas and skills to engage the team and deliver objectives.