Reinsurance Technician (Longevity)

Duties & Responsibilities:

• Lead the onboarding of longevity treaties into the technical accounting and data processes to ensure accounts are submitted in accordance with contractual terms, and in line with internal business requirements
• Managing all aspects of the outsourced annuity administration services, including:
  
  • Ensuring that the third-party provider delivers service in line with agreed SLAs
  • Run the relationships with the annuity clients and outsourcing provider
  • Validation and reconciliation of the monthly payrolls
  • Production of MI for Hannover Re management and clients
  • Co-ordinate the oversight and governance activities requested by our clients
  • Lead the annual due diligence and governance activities on the outsourcing provider
  • Drive continuous improvement of processes and controls to ensure that the annuity administration service continues to meet all internal, client and regulatory requirements
  • Ensure compliance with regulatory requirements (e.g., Consumer Duty) by staying current with evolving regulations and collaborating closely with the Head of Compliance.
• Ensure that all technical bookings for single premium annuities and longevity treaties are accurate and timely
• Collaborate with the Treaty Accountant and the Data Management team to deliver high quality analytics and business performance reporting
• Administer policy and claim data provided by the clients and outsourcer to ensure it meets Hannover Re business requirements, including data quality, SLAs, and treaty terms and conditions
• Develop and maintain excellent relationships with colleagues across the Hannover Re Group to deliver business process and longevity system enhancements
• Develop and maintain excellent relationships with clients to ensure the delivery of high-quality client account data that meets business requirements
• Provide expert accounting and administration support to the Longevity Business Development team
• Act as subject matter expert for Branch longevity accounting and reinsurance operations
• Maintain quality and consistency of process standards and operational controls
• Maintain process and control documentation relating to the annuity and longevity treaties of the Branch
• Lead and participate in both Group and local projects in respect of longevity accounting and business performance reporting

About You:

Qualifications Required

Relevant degree or professional qualifications advantageous.

Experience

• Insurance operations experience would be an advantage
• Financial process and control design
• Reinsurance experience, a distinct advantage
• Management of relationships with external parties

Skills

• Excellent numeracy skills
• Consultative and collaborative approach to problem solving
• Communication and presentation of information and complex ideas to a range of audiences
• Excellent organisational skills with the ability to follow direction and work independently as required
• SAP financial accounting system experience an advantage
• Sound understanding of the Microsoft Office suite of products, including Excel
• Experience of Power BI an advantage

Person Specification

Delivery and Accountability
Results oriented, taking accountability and ownership for deliverables. Ability to work in a demanding environment managing multiple deadlines. Ability to make effective decisions quickly. An initiative-taker who leads in delivering positive outcomes for the Branch.

Problem Solving
Ability to break down complex issues and identify trends, patterns, and interdependencies. Pragmatic approach to assessing risks when developing solutions.

Team Player 
Focuses on building and maintaining a positive team culture and developing cross-functional relationships. Embraces diversity of thought, ideas, and skills to engage the team and deliver objectives. 

Communicating and Influencing
Excellent negotiation skills and demonstrated capacity to influence decisions and manage relationships with key stakeholders. Adapts communication style depending on audience. 

Innovation and Continuous Improvement
Creates an environment where concepts are challenged and new ideas and solutions are encouraged. Continuously strives for process improvement.

Developing Capability and Knowledge Sharing
Actively develops and enables the team acting as a role model and mentor. Willingness to knowledge share and learn from peers using a range of development tools.

Customer Focus
Develops a deep understanding of the complexities of the customer business in order to implement ideas and technical expertise. Ensures that customer feedback is actioned, and customer satisfaction maintained.