EVP, COO
Hannover Life Reassurance Company of America (Hannover Re) is currently seeking talented candidates for our open EVP, COO position. This is a Full-Time role within the CSS – CEO 2 department. Please see below for more information regarding the essential functions of this position, required qualifications, and how to apply.
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A preferred candidate has been identified.
Job Summary:
The Executive Vice President & Chief Operating Officer is a senior enterprise executive accountable for the administration and operational performance of Hannover Re US' risk business and for leading the enterprise capabilities that enable organizational performance, technology enablement, data capabilities, transformation, and strategic execution. Reporting to the President & CEO, the COO ensures the organization has the operating model, governance frameworks, technology capabilities, and execution disciplines required to achieve business objectives, effectively manage risk, support sustainable growth, and advance Hannover Re Group's lean operating model principles.
As a member of the Operational Council, the COO contributes to enterprise strategy, governance, organizational effectiveness, and business decision-making while partnering with executive leadership and Hannover Re Group stakeholders to align priorities, strengthen enterprise capabilities, and drive the successful execution of organizational objectives.
Long Description
Essential Functions:
- (35%) Risk Operations Leadership
- Provide executive leadership for the administration of Hannover Re US' reinsured risk business including mortality, longevity, morbidity, and other reinsured risks as the business evolves, ensuring operational effectiveness, service excellence, and alignment with client and enterprise objectives.
- Oversee core operational functions, including client data ingestion, validation and publication; treaty administration; premium accounting; retention and retrocession administration; and claims management; to ensure accurate, efficient, and scalable service delivery.
- Establish and maintain operational frameworks, controls, and governance practices that support regulatory compliance, risk management, operational resilience, and customer satisfaction.
- Drive operational excellence through process simplification, continuous improvement, automation, and the effective use of technology and data to enhance efficiency, scalability, and business performance.
- Monitor operational performance, capacity, service quality, and key risk indicators while partnering with business, technology, and Hannover Re Group stakeholders to align operational capabilities with evolving business requirements and strategic priorities.
- (25%) Enterprise Technology & Data Leadership
- Provide executive sponsorship and strategic leadership for Information Technology, Data Operations, and related capabilities, ensuring technology and data strategies align with business objectives, the operating model, and long-term organizational priorities.
- Establish technology and data priorities, investment plans, and capability roadmaps in partnership with business leaders, technology leaders, and Hannover Re Group stakeholders.
- Ensure the effective governance, security, resilience, performance, and delivery of enterprise technology and data capabilities, including technology services, data management, analytics, and business enablement functions.
- Champion the strategic use of technology, data, automation, artificial intelligence, and emerging capabilities to enhance operational performance, decision-making, organizational effectiveness, and enterprise value.
- Foster cross-functional collaboration and partner with Hannover Re Group counterparts to align technology, data, systems, process improvement, and automation strategies, delivering scalable, cost-effective solutions that support business objectives and long-term capability development.
Long Description
- (20%) Transformation, Portfolio & Strategic Execution
- Oversee enterprise portfolio governance, investment prioritization, and strategic execution, ensuring resources and initiatives align with business objectives, enterprise priorities, and long-term value creation.
- Establish governance and oversight for portfolio management and execution frameworks that promote transparency, accountability, effective resource allocation, risk management, and successful delivery of strategic outcomes.
- Provide executive sponsorship and strategic direction for enterprise transformation initiatives, including process modernization, operating model evolution, automation, artificial intelligence adoption, and digital transformation efforts that enhance organizational capability, operational effectiveness, and business performance.
- Monitor portfolio performance, transformation outcomes, risks, and interdependencies, ensuring timely escalation and resolution of issues that may impact strategic objectives, value realization, or delivery commitments.
- Champion Hannover Re Group's lean operating model and serve as a key liaison with Group counterparts, aligning transformation, systems, automation, process improvement, and operational strategies with broader Group priorities, standards, and long-term objectives.
- (20%) Enterprise Leadership & Organizational Effectiveness
- Provide leadership and direction to senior leaders across the COO organization, fostering accountability, collaboration, continuous improvement, high performance, and a strong organizational culture.
- Serve as a member of the Operational Council/Senior Leadership Council, contributing to enterprise governance, operational effectiveness, organizational performance, risk oversight, and key business decisions.
- Build trusted relationships with Hannover Re US executives, Hannover Re Group leaders, business unit leaders, and key stakeholders to promote alignment and advance enterprise priorities.
- Represent Hannover Re US in Group forums, committees, strategic initiatives, and leadership discussions, ensuring effective coordination between local and Group objectives.
- Strengthen organizational capability through talent development, succession planning, leadership coaching, and the cultivation of a strong leadership pipeline.
You come equipped with
Essential knowledge, skills and abilities:
- Bachelor's degree in business, technology, finance, insurance, or a related field, or an equivalent combination of education and executive leadership experience.
15+ years of progressive senior leadership experience within insurance, reinsurance, financial services, technology, or operations, including experience serving on a senior leadership team with responsibility for enterprise governance, operating leadership, organizational performance, strategic execution, and enterprise capability development. - Demonstrated success leading complex operational organizations and enterprise functions, including operational excellence, risk management, organizational effectiveness, and enterprise transformation.
- Experience leading or overseeing enterprise technology, data, and transformation functions, including large-scale business, technology, and organizational change initiatives involving automation, artificial intelligence, and digital modernization.
- Strong business, financial, and operational acumen, with the ability to evaluate complex strategic, operational, technological, and organizational issues and translate strategic priorities into executable plans and measurable outcomes.
- Demonstrated ability to lead, develop, and influence senior leaders while building alignment across executive teams, matrixed organizations, and diverse stakeholder groups.
- Exceptional executive presence, communication, relationship management, and judgment, including the ability to engage boards, regulators, clients, Group stakeholders, and external partners.
Desired knoweldge, skills and abilities:
- Advanced degree such as an MBA, Master's degree, or equivalent advanced professional education.Experience within multinational reinsurance, life reinsurance, mortality reinsurance, or related insurance and risk markets.
- Experience operating within a global, matrixed organization and balancing local business objectives with enterprise and Group governance requirements.
- Experience overseeing enterprise technology, data, automation, artificial intelligence, analytics, or other technology-enabled business capabilities within a complex organization.
- Experience establishing or overseeing enterprise portfolio management, organizational change, operational excellence, or transformation management disciplines.
- Experience leading business integrations, operating model redesigns, or large-scale enterprise transformation initiatives.
Travel:
- Up to 20%, including domestic travel to Denver, Charlotte and Orlando offices
Total Compensation:
- $371,900 - $503,100
This position is also eligible for LTI. That component has not been included in the Total Compensation listed.
Benefits Include:
- Comprehensive medical, dental, and vision
- Paid Time Off (PTO)
- Company provided life insurance and disability benefits
- 401(k) and profit sharing
- Additional ancillary benefits available
Hannover Life Reassurance Company of America (Hannover Re) seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, educational assistance and retirement.
We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, Hannover Re will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to Hannover Re, or a threat to these individuals, others in the workplace or the company as a whole. To request an accommodation, email HRLUS-personnel@hannover-re.com. Please allow for 24 hours to process your request.
We will accept applications until a candidate has been identified and selected to fill this position.
Nearest Major Market: Orlando